2020 Audi e-tron Reliability Report
NHTSA data as of Oct 15, 2026Published Oct 19, 2026
scored
Not enough data to score. Too few were made for a reliable rate.
- Owner complaints
- 4
- Per 10,000 cars
- 50.4
- 793 made for the U.S.
- Vs the average car
- –
- Serious outcomes
- 1
- crash, fire, injury, stall or tow
- Recalls
- 5
- NHTSA crash rating
- 5★
- overall, out of 5
Should You Buy the 2020 Audi e-tron?
We do not score the 2020 Audi e-tron. Too few were made for a reliable rate, so we show the facts only.
The 2019 e-tron, from the same generation, scored 72 and rated Good. That is a useful guide, not a guarantee.
The most reported problem is water leaks, mostly water leaking in (2 of 4 complaints). 1 of the 4 complaints describe a serious outcome, such as a crash, a fire, an injury or stalling while driving.
It has 5 recalls. Audi also offers three warranty extensions that may still apply, for problems with the sunroof, dashboard and driver assistance systems. NHTSA rates it 5 out of 5 stars overall in crash tests.
Before you buy, check that the recalls were done, ask an Audi dealer about warranty extension AWA-23-09 and get an independent inspection. The full checklist is at the end of this page.
Pros
- No do-not-drive or park-outside recalls
- 5-star NHTSA overall crash rating
- 3 Audi warranty extensions may cover repairs
Cons
- Body seals (water leak): water leaking in2 complaints
What Owners Report
We read all 4 complaints filed with NHTSA for the 2020 Audi e-tron, one by one, and grouped them by the problem they describe. The most reported problems come first. A complaint that describes more than one problem is counted under each, so the counts add up to more than 4.
Body seals (water leak): water leaking in
2 complaints (50%)
Water leaking in.
Reported Once (3)
Show the 3 problems reported once
- Loss of power (cause not stated)
- Overheating (component not stated)
- Phone and navigation: stopped working
How the 2020 Audi e-tron Compares With Other Years
The other e-tron years of the 1st generation, 2019 to 2023, and the years just before and after it.
| Year | Rating | Score | Vs average | Per 10k cars | Recalls | Most reported problem |
|---|---|---|---|---|---|---|
| 2023 | Good | 75 | 0.71× | 15.4 | 3 | Automatic emergency braking: the system not working when needed |
| 2022 | Good | 71 | 0.74× | 36.9 | 6 | Brakes: vibration or shudder |
| 2021 | Good | 75 | 0.67× | 41.1 | 10 | Electric drive motor or inverter failure |
| 2020 This year | Not scored | – | – | 50.4 | 5 | Body seals (water leak): water leaking in |
| 2019 | Good | 72 | 0.75× | 66.2 | 5 | Hybrid battery failure |
2020 Audi e-tron Recalls
Five recalls cover the 2020 Audi e-tron. The most recent was issued in April 2026: “Brake Pedal May Detach from Brake Booster.” A VIN check at NHTSA shows which are still open on a given car.
Brake Pedal May Detach from Brake Booster
Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.
NHTSA 26V240000Recall report (PDF)Owner letter (PDF)Issued Apr 15, 2026. By the second quarter of 2026, 44% of the cars in this recall had been fixed.
Rearview Camera Image May Not Display/FMVSS 111
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
NHTSA 25V900000Recall report (PDF)Owner letter (PDF)Issued Dec 19, 2025. By the second quarter of 2026, 58% of the cars in this recall had been fixed.
High-Voltage Battery Modules May Overheat
A high-voltage battery that overheats increases the risk of a fire.
NHTSA 23V867000Recall report (PDF)Owner letter (PDF)Issued Dec 20, 2023. By the second quarter of 2026, 63% of the cars in this recall had been fixed.
Power Outlet May Cause Charging Cable to Overheat
An overheated outlet or charging cable can increase the risk of a fire.
NHTSA 23V842000Recall report (PDF)Owner letter (PDF)Issued Dec 13, 2023. By the fourth quarter of 2025, 89% of the cars in this recall had been fixed.
Loss of ABS/ESC
An improperly welded rotor and shaft may separate within the integrated brake system. Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
NHTSA 21V569000Recall report (PDF)Owner letter (PDF)Issued Jul 26, 2021. By the second quarter of 2023, 97% of the cars in this recall had been fixed.
2020 Audi e-tron Warranty Extensions and Programs
Audi has three warranty extensions for the 2020 Audi e-tron, separate from its recalls. They are for problems with the sunroof, dashboard and driver assistance systems. Whether one applies to a car depends on its VIN, which an Audi dealer can check.
- Warranty extensionAudi AWA-23-09
Water leaks through the closed sunroof
- The problem:
- Water can leak into the cabin from the sunroof even when it is fully closed.
- The fix:
- An Audi dealer fixes the leak and the water damage it caused. Audi pays 35 to 90 percent of the cost, depending on model year, age and mileage.
- Who qualifies:
- Certain 2019 to 2021 Q3, Q8 and e-tron in the class action settlement. Not covered: a sunroof not fully closed, broken glass, unchecked clogged drains, non-dealer repairs, and totaled or salvage title cars.
- Coverage:
- 7 years or 80,000 miles from the original in-service date, whichever comes first, on a prorated basis.
- Warranty extensionAudi AWA-23-11
Leather dashboard delamination
- The problem:
- The leather on the dashboard can delaminate, with its layers coming apart.
- The fix:
- An Audi dealer replaces the leather dashboard if diagnosis confirms a delamination defect. The bulletin conflicts on whether Audi pays all of it or a percentage.
- Who qualifies:
- Certain 2019 and 2020 Q8 and e-tron, and 2017 to 2020 R8, in the settlement class. Damage from abuse, crashes or earlier non-dealer repairs is excluded, as are totaled or salvage title cars.
- Coverage:
- 8 years or 80,000 miles from the original in-service date, whichever comes first. Ask an Audi dealer for the exact terms.
- Warranty extensionAudi AWA-24-04
Automatic emergency braking system faults
- The problem:
- The automatic emergency braking, or AEB, system can malfunction when its control unit, a camera, the LIDAR or a sensor fails.
- The fix:
- An Audi dealer repairs the AEB fault and Audi pays 75 percent of the cost. Damage from crashes, impacts, moved sensors or weather is not covered.
- Who qualifies:
- Certain Audis covered by the settlement, with a confirmed fault in the AEB control unit, cameras, LIDAR or sensors. If the new car warranty's time ran out by May 16, 2024, the extension's time limit was November 16, 2024.
- Coverage:
- Up to 12 months or 12,000 miles after the new car warranty ends. Ask an Audi dealer for the exact terms.
2020 Audi e-tron NHTSA Investigations
NHTSA has opened one investigation that covers the 2020 Audi e-tron. It has closed.
Pedestrian alert sounds on hybrid and electric vehicles
ClosedA petition asked NHTSA to apply its pedestrian alert sound standard to all electric and hybrid vehicles. NHTSA opened a defect petition in January 2023. NHTSA's file lists Audi hybrid and electric models from 2013 to 2022, including the e-tron, A3 e-tron, Q5, A7 and A8. The petitioner withdrew in June 2023. NHTSA closed the case without a finding.
NHTSA DP22005Opening report (PDF)Closing report (PDF)Jan 27, 2023 to Aug 7, 2023
NHTSA Crash Test Ratings
NHTSA 5-Star Safety Ratings for this model year. See the 2020 e-tron ratings on NHTSA.gov.
SUV AWD and Sportback SUV AWD
Check Before You Buy
A checklist for the 2020 e-tron, from its five recalls, three Audi warranty extensions that may still apply and the problems owners report most.
Confirm the Recalls Were Done
Ask the seller for proof that each of these recalls was repaired.
- Brake Pedal May Detach from Brake Booster NHTSA 26V240000
- Rearview Camera Image May Not Display/FMVSS 111 NHTSA 25V900000
- High-Voltage Battery Modules May Overheat NHTSA 23V867000
- Power Outlet May Cause Charging Cable to Overheat NHTSA 23V842000
- Loss of ABS/ESC NHTSA 21V569000
Ask an Audi Dealer
Ask whether each of these warranty extensions applies to this VIN, and whether the work was done.
- AWA-23-09: water leaks through the closed sunroof
- AWA-23-11: leather dashboard delamination
- AWA-24-04: automatic emergency braking system faults
On the Test Drive
- Look for water stains or damp carpet, and test the sunroof.
Ask the Seller
Ask whether any of these were ever repaired, and ask to see the receipts.
- Water leaks
- Also ask for the service records, especially oil changes.
Before You Pay
- Get an independent pre-purchase inspection from a mechanic you choose.
- Decode the VIN to confirm the model year, engine and trim.
- Check the title for salvage, flood or rebuilt branding.
What to do next